Support

Your phone does the work. The app carries a list of cities, snaps your position to the nearest one, and sends only that city’s name. Your coordinates never leave the device, and the app only ever asks for an approximate position to begin with. You can also skip location entirely and pick your city by hand.

Search for someone’s username and send a request, or tap Share my link in Friends and send the link to whoever you like. Opening that link makes you friends straight away. Nothing about you is visible until the other person has accepted, and it works the same way in both directions.

Pause in Settings removes your city from our servers for as long as it is on, and the app sends nothing meanwhile. Removing a friend cuts off their access immediately. Blocking does the same and stops any further requests between you.

Me, then Settings, then Delete account. That removes your profile, photo, current city, history, trips, friendships and notifications straight away. If you would rather we did it, email from the address on your account.

Report is on every friend’s card, and reports go to a place only we can read. For anything urgent, or anything the app has no button for, email support@frenzone.me.

What we collect and who can see it is set out in the privacy policy.